Support and frequently asked questions

Email setup instructions

• Configure iPhone, iPad and Mac Mail (iOS)
• Set up IMAP in Outlook
• Blackberry configuration
• Android configuration
• Android configuration (using K9 email client)
• Email whitelist instructions for various email clients
• Postini Spam Filtering - How to configure domain DNS (MX records)

Video tutorials

• Setting up trusted senders

Content Management System (CMS) Tutorials

The basics

• Adding a new page
  • Adding modules to a page
  • Hiding a page from public view
• Moving pages & changing page position
• Editing page copy (HTML Module)
  • Inserting photos
  • Creating links to other pages, documents and web sites
  • Using predefined Content Templates
• Using the file manager

Using the module plug-ins

• Form Builder
• Event Calendar
• Polaroid Photo Gallery
• Map (Bing/Google)
• Blog

Advanced functionality

• Image pop-up using the Modal Mask effect
• Insert a YouTube video into a page
• Search Engine Optimization (SEO)

Search engine optimization (SEO)

• How long does it take for my site to get noticed in a search engine?
• The difference between Google's free, organic search results and the paid (pay-per-click) ads

Helpful tools, software and utilities

• FotoFlexor - A free online graphics editor (best option)
• SnipShot - A non-free online graphics editor (secondary option)
• GIMP - A free installable and powerful graphics editor program
• CutePDF - A free tool for converting various documents (Word, Excel, etc) to PDF documents.

Miscellaneous

• How to transfer files to ProActive Design LLC via FTP (File Transfer Protocol)
• Web site HEX color chart