Support and frequently asked questions

ProActive Design LLC takes pride in our personal customer support and strives to not only respond but provide answers to our customer questions within 1-2 business days. For emergency needs please call us directly at 414-708-0777.

The basics

• Adding a new page
• Adding modules to a page
• Editing page copy (HTML Module)
  • Inserting photos
  • Creating links to other pages, documents and web sites
• Using the file manager

Using the module plug-ins

• Form Builder
• Event Calendar
• Polaroid Photo Gallery

Advanced functionality

• Image pop-up using the Modal Mask effect
• Insert a YouTube video into a page
• Search Engine Optimization (SEO)

• How to configure Microsoft Outlook for checking email
• How to configure a Macintosh for checking email
• How to configure your Blackberry to check email
• How to configure the iPhone to check email
• How to setup IMAP in Outlook
• Email whitelist instructions for various email clients

• How long does it take for my site to get noticed in a search engine?

• FotoFlexor online graphics editor (best option)
• SnipShot online graphics editor (secondary option)
• GIMP - An installable and powerful graphics editor program