Support and frequently asked questions

How do I configure Mac OS X Mail for my Email Accounts?

The following article explains how to download mail from your hostmysite.com account using Mac Mail for Mac OS X.

Important notes:

Username/login: Always your full email address (ex: john@yourdomainname.com)
Outgoing mail server:  mail.yourdomainname.com
Incoming mail server:  mail.yourdomainname.com
Port: either 587 or 25, try both if one doesn't work (it depends on your ISP)
Outgoing mail server requires authentication (important setting)

To configure Mac Mail, please follow these steps:

1. In Mac Mail, go to the Mail menu and click on Preferences.
   
2. Click the Accounts icon in the Mail Preferences window.
3. Click + to create a new account.
   
4. Select POP from the drop down menu.
5. Enter your email information:
   • Description: a description of the mail account
   • Email Address: the email address the messages will be sent from
   • Full Name: enter your full name
   • Incoming Mail server (POP3): mail.domainname.xyz
   • User Name: the email address used to login to the webmail interface
   • Password: the password for the email address
   
   
6. From the Outgoing Mail Server dropdown select Add Server.
   Note: If you have already configured the Outgoing Mail Server for a previous mail account you can select it from the list and skip the next step.
7. Enter the Outgoing Mail server information:
   • Outgoing Mail Server: mail.domainname.xyz
   • Server Port: 25
   • Authentication: choose Password from the dropdown
   • User Name: the email address used to login to the webmail interface
   • Password: the password for the email address
   
   
8. Click Ok.