How can we help?
Support and frequently asked questions
ProActive Design LLC takes pride in our personal customer support and strives to
not only respond, but provide answers to customer questions
quickly. For emergency needs, please call us directly at 414-708-0777 or fill out
the form on this page. This form goes
directly to our phones, including evenings and weekends!
Email setup instructions
Webmail URL (secure):
www.proactivedesignemail.com or mail.yourdomain.com
|IMAP or POP?
||Your full email address (ex: firstname.lastname@example.org)
||Password supplied to you
|Incoming mail server:
|Outgoing mail server:
||Outgoing mail server requires authentication (your login/password)
Configure phones and tablets
SmarterMail Video Tutorials
Please keep in mind that when you configure a 3rd party device or piece of
software to check/send email you are partially relying on that 3rd party
software and network connection and not
our services. This may override our server and make you
more vulnerable to problems getting email to recipients. If you have trouble
sending email to someone, try to pull up the webmail interface and
resend your email from there.
Content Management System (CMS) Tutorials
General CMS overview
Search engine optimization (SEO)
Helpful tools, software and utilities